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Shipping and Charges

Contract language, saving of the contract text

The language available for concluding the contract is English.

We save the text of the contract and forward the order data and our T&Cs to you by e-mail. You may also view the text of the contract in our customer login area.

  1. Prices and shipping costs / delivery

3.1      The prices are given in euros and are to be understood as including value-added tax and other price components. 

3.2      Shipping flat rate for postage and packaging in Germany 6,95 € per order.

3.3      Delivery outside of Germany

Additional terms and conditions for EU internal market outside of Germany, EFTA States and third countries.
For the delivery of services, which are not marked, delivery costs amount to foreign postage, insurance and packaging:

  • 18€ for delivery to EU or EFTA States (Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, The Netherlands, Italy, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus, Principality of Liechtenstein, Iceland, Norway, Switzerland) as well as Andorra, Monaco and Vatican City State.
  • 40€ for delivery to Argentina, Australia, Bahrain, Bosnia-Herzegovina, Brazil, China, Dubai, Gibraltar, Hong Kong, Japan, Canada, Archipelago of Cape Verde, Malaysia, Republic of Macedonia, Mexico, Moldavia, Montenegro, New Zealand, Peru, Serbia, Singapore, South Africa, South Korea, Taiwan, Thailand, Turkey, USA and UAE.
  • 65€ for delivery to Albania, The Commonwealth of The Bahamas, Barbados, Brunei, Qatar, Kuwait, Oman, Philippines.

Delivery conditions

Delivery costs are added to the product prices as displayed. Delivery charges are explained within individual product offers.

You are entitled to collect your order from Lieb Ju Atelier, Heisinger Str. 320 , 45259 Essen, Germany during the following hours of business: Monday to Friday 10 a.m. to 4 p.m. except public holidays..



3.4      Value added tax and customs:

EU internal market:

Each bill is made out accordingly with valid German VAT. The tax is already included in our catalogue prices. Therefore, country specific taxes are unlevied and no longer apply to the customer.

EFTA states and third countries:

The German value added tax of 19% is deducted from the catalogue price. The delivering post office is responsible for charging the country specific taxes. This can lead to additional fees.

3.5      If you require delivery to a country that is not listed above, please get in touch with us: support@liebju.com.

3.6      The maximum order value is 3,000.00 euros. Lieb Ju Design sells its products only in standard retail quantities. A purchase order may comprise a maximum of 5 items per article. For purchase orders with a higher order volume please get in touch with us: support@liebju.com.

3.7      The delivery time shall be, unless stated otherwise in the quotation, up to 7 work days for delivery within Germany and up to 14 work days for delivery to the countries stated under Item 3.3.

3.8      If Lieb Ju Design, after receipt of the purchase order, ascertains the non-availability of the goods ordered and marked as being available, Lieb Ju Design can in the event of the conclusion of a contract withdraw from the contract if Lieb Ju Design through no fault of its own is not supplied by its supplier. Lieb Ju Design shall in this case inform the customer without undue delays and refund any possible advance payments.

3.9      Should not all of the products ordered be in stock, Lieb Ju Design shall be entitled to make part deliveries at its own expense if this is acceptable for the customer. 

 

  1. Terms of payment

4.1      Payment shall be made optionally by cash in advance, direct debit (only for payments within Germany) credit card (processing by Paypal) or Paypal.

4.2      In the case of payment by credit card the customer’s account will be debited upon dispatch of the goods. In the event of the selection of the cash in advance mode of payment, Lieb Ju Design banking details will be stated in the order confirmation. The invoice amount is to be transferred to the account stated within 7 days.

Make your payments comfortably.

Cash in advance payment option:
By choosing the prepayment method, or cash in advance option, we will include our bank details in the confirmation of order. The invoice amount is to be paid in full within 7 days to the aforementioned account.

PayPal, PayPal Express

During the ordering process you will be forwarded to PayPal's online website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction.

Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

 

PayPal Plus

Within the context of the PayPal Plus payment service, we offer you various payment methods as PayPal services. You will be forwarded to PayPal's online website. You may enter your payment details there and confirm the use of your data by PayPal and the payment instructions to PayPal.

 

If you have selected the PayPal payment type, in order to pay the invoice amount, you must be registered there or register first and identify yourself with your access data. The payment transaction will be carried out automatically by PayPal directly after confirmation of the payment instructions. You will receive additional information during the ordering process.

 

If you have selected the credit card payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. The payment transaction will be carried out by your credit card company upon request by PayPal and debited to your card, directly after confirmation of the payment instructions and after your identification as the legal cardholder. You will receive additional information during the ordering process.

 

If you have selected the invoice payment type, in order to pay the invoice amount, you do not need to be registered with PayPal. After a successful address and creditworthiness check and placement of your order, we will assign our claim to PayPal. In this case, you may only pay to PayPal with a debt-discharging effect. For payment processing via PayPal – in addition to our GTC – the GTC and data protection policy of PayPal shall apply. Additional information and the complete GTC of PayPal for invoice purchase can be found at:https://www.paypal.com. 

SOFORT Online Bank Transfer

After placement of the order, you will be forwarded to the online SOFORT GmbH website. In order to pay the invoice amount via SOFORT, you must have an online banking account with PIN/TAN process for participating in SOFORT, identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter.

Cash payment on collection

You pay the invoice amount in cash on collection.

 

Direct debit payment option:

Pay the amount in full comfortably with the direct bank transfer option. Please have your PIN and TAN numbers ready. The entire order value will be debited from your account, irrespective of the individual order item’s immediate availability.

Credit card payment option:
We accept payment with Visa, Mastercard or American Express. The amount is reserved upon making the order. The credit card is charged upon dispatch of the goods.

4.3      The customer shall only be entitled to offsetting if the counterclaims are not disputed or have been the subject of a legally binding court decision.



  1. Retention of title

Ownership of the goods shall be retained by Lieb Ju Design until they have been paid for in full. Before the transfer of ownership no pledging, transferring by way of security, processing or redesign shall be permitted without Lieb Ju Design’s consent.